Terms and Conditions
Last updated: February 2025
1. Agreement to Terms
By using the RedPanda Travels website or submitting an enquiry, estimate request, or contact form, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Our Services
RedPanda Travels provides private car rental and travel planning services in Northeast India (including Assam, Meghalaya, and Arunachal Pradesh). We offer trip estimates, custom itineraries, and booking support. All services are subject to availability and confirmation.
3. Enquiries and Estimates
Trip estimates shown on our website or provided via the estimate tool are indicative only. Final pricing and availability will be confirmed when you make a formal booking. We are not bound by any estimate until a booking is confirmed in writing and any required payment or deposit is agreed.
4. Bookings and Payment
Bookings are subject to our acceptance and availability. Payment terms (including deposits and cancellation policy) will be communicated at the time of booking. You agree to provide accurate information when making an enquiry or booking.
5. Cancellation and Refunds
Cancellation and refund terms depend on the specific booking and will be set out in your booking confirmation. Please contact us for any cancellation or change requests.
6. Use of the Website
You agree to use this website only for lawful purposes and not to misuse, harm, or attempt to gain unauthorised access to our systems or data. We reserve the right to suspend or restrict access if we believe these terms have been breached.
7. Intellectual Property
All content on this website (text, images, logos, design) is owned by RedPanda Travels or our licensors. You may not copy, reproduce, or use it for commercial purposes without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, RedPanda Travels shall not be liable for any indirect, incidental, or consequential loss arising from your use of the website or our services. Our liability for direct loss in connection with a confirmed booking will be limited as set out in your booking terms.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
10. Changes
We may update these Terms and Conditions from time to time. The "Last updated" date at the top will be revised when we do. Continued use of the website after changes constitutes acceptance of the updated terms.
11. Contact
For questions about these terms, please contact us via the Contact page (phone, WhatsApp, or email).